Flatrock Equipment LLC
Flat Rock, IN
Flat Rock, IN
First, I think I was taken. I was buying a bobcat t770. First, it was promised to be delivered Sep. 1st, then the 3rd, and I am still waiting.
UPDATE Sep 6, 6:23 PM:
But finally, I got it Delivered this evening. I was slightly stressed because of the delay, but in the end, everything was okay, and the machine was in excellent condition. Thanks
Response from Dealer Reviews
Thank you for your honest feedback. Flatrock Equipment LLC is a legitimate company. We verified in person their location and their license, and we know that they try their best, but sometimes road and traffic can cause delays.
Finally, I got my skid steer delivered. I have been waiting for two weeks for delivery, and communication with the driver was a little poor. But in the end, everything was good. They also compensated me with $300 for the delay. We are happy now.
Response from Dealer Reviews
I’m glad to hear that, despite the initial wait and communication challenges, everything turned out well, and you received compensation for the delay.
We are thrilled with our excavator purchase! The machine arrived in perfect condition, and the delivery was right on time. We feel fortunate to have found this exceptional company and highly recommend it!
Response from Dealer Reviews
I’m glad you had a positive experience with the Flatrock Equipment LLC company and that your machine is in perfect condition and delivered on time. Finding a reliable and trustworthy company is essential when making significant purchases like an heavy equipment, and it’s great to know that your expectations were met. Enjoy your new machine adventures, and if you have any more questions or need assistance in the future, feel free to reach out!
We had the best experience from start to end. Sam was very professional and easygoing and helped us choose our best equipment. He offered us a different unit, cheaper at $2500, from the one we chose first. Their goal is to help customers and not run after profit. The delivery was exactly in 7 days as promised. Thank you guys.
Response from Dealer Reviews
That’s a beautiful review! It highlights a positive experience with the professional assistance of Sam, flexibility in offering a more affordable option, and punctual delivery.
I love this wealthy heavy equipment dealer. I just bought backhoe from them.
Sam was very friendly and kind to us.