My experience at Flatrock Equipment LLC was awesome, Sam was our salesperson. Sam was fast and knowledgeable about the machine we purchased and had a great personality. I would suggest to anyone who wants quality equipment’s to come here.

Sam was awesome in accommodating our work schedules. He is quick, knowledgeable, and easy to communicate with. He provided us with options for all our questions. Thank you, Sam. You are awesome!!!

I was told 10 days so I waited and waited. 12 days passed and I decided to check so I gave them a call to see if they could tell me if my excavator was almost in New Jersey. I finally get someone on the phone and they tell me something I never thought I would hear, ” It will be there in 5 to 7 days, We apologize it is not our fault, these things happen sometimes with CD

Very hard to get on the phone to schedule the next steps.

The service was horrible, Sam didn’t know what’s going on and giving wrong information. My credit union was requesting documents for a letter of credit, we waited 2 days for that and the third day Sam called me saying they will not accept a letter of credit for payment, he was also very rude to my banker telling her that he never heard of this small credit union and when he said they are FDIC insured he started yelling at her asking what did FDIC Insured meant back in 2008. My advice is to stay away from them.