Flatrock Equipment LLC
Flat Rock, IN
Flat Rock, IN
I just bought an mini excavator from Sam, and it was an excellent experience. He was highly responsive and accountable. Made the buying process seamless and even helped arrange the shipping.
It’s hard to find good people these days. Quality people and dealership.
Thank you, Sam!
Great dealership!
They are a great group of guys—communication from start to finish, fast and safe deal. I could get our svl75-2 shipped promptly and delivered to our farm in less than ten days.
Incredible inventory of heavy equipment’s. They made the experience short, painless, and fair. They really go over all imperfections before they add to their inventory.
I love my machine and appreciate the honesty and no BS
Flatrock Equipment LLC exceeded my expectations. I needed an tractor for my farm, and they had the perfect one in stock. The delivery was on time, and they even provided training on its operation. Great service all around!
I recently had an experience with Flatrock Equipment LLC, and while it wasn’t exceptional, it wasn’t entirely disappointing either. Here are my thoughts:
On the positive side, they have a decent selection of machines, which was helpful for my needs. I was able to find a suitable unit that matched my requirements.
However, there were a few areas where they fell short. Firstly, the customer service left much to be desired. I found the staff somewhat disengaged and unwilling to assist in decision-making. It felt like I was left to navigate the options on my own.
Another aspect that could be improved is the transparency of their pricing. It wasn’t always clear why certain vehicles were priced the way they were, and I felt there could have been more openness in explaining the pricing structure.
In summary, Flatrock Equipment LLC did help me find what I needed. Still, the overall experience could have been smoother with more attentive customer service and clearer pricing information. It’s an option worth considering if you’re in the market for heavy equipment’s but be prepared for a bit of a mixed experience.