Flatrock Equipment LLC
Flat Rock, IN
Flat Rock, IN
So, After looking many hours for the right mini excavator, I stumbled upon a JD 60G they had. I immediately called them because I knew this was the one I needed for my family. I got a call back within minutes, and the salesman went through the whole process from viewing the unit and getting a quote on it – I must say the experience was flawless. They had other machines I was interested in, but I just got convinced this was the one based on my requirements. 12 days later, I got to test the unit here at my place and it was beautiful. That is just how it was conveyed to me.
I would recommend these guys for sure. Their service is top-notch, and they’re just very helpful!
Go see Sam A great buying experience and friendly staff, we had a very positive afternoon here! And the prices are great too! Go see Sam! They have a large variety as well.
Sam made it very easy to decide on what machine I wanted to go home with. Great man with a bright future ahead of him, great customer service as well as not pressuring me on the decision of what equipment I wanted. Thank you Sam
Response from Dealer Reviews
That’s a wonderful review highlighting Eric’s positive qualities and customer service.
First, I think I was taken. I was buying a bobcat t770. First, it was promised to be delivered Sep. 1st, then the 3rd, and I am still waiting.
UPDATE Sep 6, 6:23 PM:
But finally, I got it Delivered this evening. I was slightly stressed because of the delay, but in the end, everything was okay, and the machine was in excellent condition. Thanks
Response from Dealer Reviews
Thank you for your honest feedback. Flatrock Equipment LLC is a legitimate company. We verified in person their location and their license, and we know that they try their best, but sometimes road and traffic can cause delays.
Finally, I got my skid steer delivered. I have been waiting for two weeks for delivery, and communication with the driver was a little poor. But in the end, everything was good. They also compensated me with $300 for the delay. We are happy now.
Response from Dealer Reviews
I’m glad to hear that, despite the initial wait and communication challenges, everything turned out well, and you received compensation for the delay.