Flatrock Equipment LLC
Flat Rock, IN
Flat Rock, IN
I recently purchased a 2018 John Deere 50G mini excavator online, and the entire process was smooth from start to finish! Sam provided all the necessary details. The delivery was on time, and the machine arrived in perfect condition, ready to work. Highly recommend Flatrock Equipment LLC for hassle-free heavy equipment purchases!
I bought a 2019 Bobcat T770 compact track loader, and I couldn’t be happier! The price was unbeatable, and the delivery was quicker than expected. Sam and the driver kept me informed throughout the process, and the machine was in pristine condition upon arrival. If you’re looking for reliable heavy equipment with no hidden surprises, this is the place to buy!
Ordered a 2014 CASE 580 Super N backhoe loader, and it arrived exactly as described. Sam provided excellent communication, sent additional photos when requested, and ensured all paperwork was in order before shipping. They delivered it right to my property without any hassle. This is the way equipment buying should be!
We will see if this company is a fraud or not. I paid 50% for our KX050 excavator, which was expected to be delivered in 7 days. It was supposed to arrive next Monday. I received a text message from the driver stating that the weather was bad and he would be delayed by 2 days. On Tuesday, I was told that the driver was on his way and would be on location by 12-1 pm on Wednesday. I waited around our site all day Wednesday and asked for an updated ETA around noon, but received no response. I attempted to contact the driver several times with no reply all afternoon. I finally reached out to Sam, who also hadn’t heard from the driver and was expecting a response later that evening.
I received an email on 2/19/25 saying that due to snow in my state, some roads were closed and the driver was coming slowly. Sam assured me that I would get the machine delivered in the morning, so I will update you if I get my KX by then.
UPDATE: 2/20/25: I finally received my excavator. I was a little scared that I had been scammed, but in the end, everything is okay. I want to apologize for being paranoid and skeptical. I hope you understand that this was my first time buying something sight unseen and for such a long distance. I appreciate your professionalism, Sam, and your proper communication.
Response from Dealer Reviews
Dear Nicholas C,
Thank you for your feedback. We would like to clarify that Flatrock Equipment LLC is an accredited and verified business, officially certified by one of our agents at their location.
We apologize for the delays, but please understand that trucking deliveries, particularly during this time of year, can be challenging due to unpredictable weather conditions. Unfortunately, there is little that can be done to overcome these natural delays, and we appreciate your understanding.
Thank you again for your patience. If you have any further questions or concerns, feel free to reach out. We are committed to ensuring that businesses like Flatrock Equipment LLC continue to be trusted and reliable.
Best regards,
Dealer Reviews Support Team
We received our machine! There was a slight delay due to heavy snow in our state, but we’re excited to have it. The machine is in excellent condition. Thanks, Sam!