I am confused and I can say I had a pretty strange experience with Flatrock Equipment LLC. Sam was very helpful and answered all my questions, no pushy tactics pretty straight open guy but when it came to the closure my bank wanted to send him a Certified Cashier Check, this is when things went crazy, he said that it will be no problem but he will hold the machine and will not start the delivery until the check clears and that can be 24 to 48 hours or up to 10 days depending on our banks relation. I do understand the situation in a certain way but for my bank that was a deal breaker and I lost the machine.

I had a wonderful experience purchasing my first mini excavator with Sam. The process was stress free and pleasant. Brian was very thorough and knowledgeable. He was able to find me an unit that suited my needs. I’m so grateful for his help.

After sitting for 2 hours and waiting outside went and asked if I could still test the machine. Then they told me that I had no appointment and customers with appointment have priority.

Very nice dealership, helpful staff. Great salesperson. Did everything they could to help me

Great job on getting me the tractor I wanted. Sam kept in touch with me until it arrived.