Lakeside Farm Implement
Jacksonville, FL
Jacksonville, FL
Absolutely horrible customer service! My husband had been on contact for several days about a specific machine. The salesperson Brian and my husband set up a time for him to look at it. My husband drove over an hour to the lot and when he arrived, they told him the unit had sold 20 minutes before he got there! Unbelievable, would not recommend to anyone.
I filled out a kbb instant cash offer and Brian contacted me saying they wanted my vehicle and was constantly asking me to come see him. I explained that I live over 6 hours away. I was completely honest on the kbb assessment about the damage it has. I finally get time to come see him and he wouldn’t even make an offer on it, he said that he doesn’t want salvage vehicles in the inventory. So I drove all that way and used all that gas to be turned away because even though the vehicle matched what I put they didn’t want it after all. I understand business and I know dealerships are looking for vehicles that they can get the biggest profit off of, but to have me wasted that much time and gas when the damage was what I put to the best of my abilities. I definitely won’t be back.
Absolutely amazing experience purchasing my retirement gift to myself with Brian at Lakeside Farm Implement. Everything went smoothly from start to finish. Thanks again Brian for making it a great experience.
It was a pleasure working with Brian. He is very professional, knowledgeable and helpful in every aspect. I purchased an svl and Brian made my purchasing experience super easy and smooth, explaining everything to me in detail. Looking forward to work with him in future. Highly recommend him.
Slow response EXTREMELY SLOW. It took me a couple of days to get in touch with them and when I mentioned I have my own financing with Chase they said , Chase only works with affiliated dealers and that we will waste our time.